Is Cape down? Check the real-time status of the Cape Cellular network and app below, including current outages and a history of past incidents.
Some systems are experiencing issues
Cape Cellular network
Jun 24, 2026, 9:48 PM · Cape App
Investigating
We are currently tracking issues with recovery in the Cape app on iOS. After a recovery some customers may get authentication errors in the Cape app. These errors do not impact Android and do not impact Cape network service. Our engineers are investigating.
Jun 24, 2026, 9:48 PM
Jun 11, 2026, 8:44 PM → Jun 16, 2026, 5:04 PM · Network
Resolved
The connectivity issue with our secondary roaming partner is now resolved. Thank you for your patience.
Jun 16, 2026, 5:04 PM
Investigating
We have identified an issue with a secondary roaming partner that may be causing some connection issues. Most customers are not impacted. If you are impacted, please restart your device and your connection should be restored.
We will provide an update once this issue is fully resolved.
Jun 12, 2026, 3:46 PM
Investigating
We have identified an issue with an infrastructure provider that may be causing some call failures. We do not believe this is impacting all customers. If you are impacted, please restart your device and your calls should be restored.
We will provide an update once this is issue is fully resolved.
Jun 11, 2026, 10:50 PM
Investigating
We're currently investigating reports of call failures affecting some customers. Our engineering team is actively working to identify the root cause and restore full service.
You may experience:
• Dropped calls
• Difficulty placing or receiving calls
No action is needed on your end at this time. We'll share an update as soon as we have more information.
We apologize for the inconvenience and appreciate your patience.
Jun 11, 2026, 8:44 PM
Jun 10, 2026, 6:29 PM → Jun 10, 2026, 9:31 PM · Network
Resolved
Our network engineers are still working this issue but at this time there is no longer a user impact.
If you are seeing issues with voice calls, please restart your device and wait 2-3 minutes to re-attach to the network.
Jun 10, 2026, 9:31 PM
Investigating
This issue is no longer impacting more users but there may be some existing users who are unable to make calls or attach. If you are impacted, please restart your phone and then wait 2-3 minutes for your device to reconnect.
Jun 10, 2026, 7:40 PM
Investigating
We are currently investigating an issue causing calls to fail immediately upon connection for some customers. Affected users may experience calls that attempt to connect but drop right away.
Our team has identified the issue and is actively working on a resolution. We will provide further updates as our investigation progresses.
Jun 10, 2026, 6:29 PM
Jun 9, 2026, 1:18 PM → Jun 9, 2026, 2:21 PM · Network
Resolved
Our network engineers are still working this issue but at this time there is no longer a user impact. If you are seeing issues with voice calls, please toggle airplane mode on and off on your device.
Jun 9, 2026, 2:21 PM
Investigating
Our network engineers are still working to fix this issue for users that are impacted. If you are impacted please try toggling airplane mode on and off on your device and making the call again.
Jun 9, 2026, 1:49 PM
Investigating
Some customers are experiencing issues with voice calls. Data is functioning properly. Network engineers are investigating and implementing a fix. We apologize for the inconvenience
Jun 9, 2026, 1:18 PM
Jun 8, 2026, 2:11 PM → Jun 8, 2026, 9:12 PM · Network
Resolved
Our network engineers are still working this issue but at this time there is no longer a user impact. If you are seeing issues with calls or SMS, please toggle airplane mode on and off on your device.
Jun 8, 2026, 9:12 PM
Investigating
Jun 8, 2026, 2:11 PM
Jun 5, 2026, 1:38 AM → Jun 5, 2026, 2:14 AM · Network
Resolved
This issue is now resolved. If you are seeing issues with voice calls or SMS, please toggle airplane mode on and off on your device or reach out to our support team.
Jun 5, 2026, 2:14 AM
Investigating
We have identified root cause and have fixed the issue with voice calls and SMS. We are monitoring the fix to verify success
Jun 5, 2026, 1:58 AM
Detected
We are investigating an issue that may impact the ability to make voice calls and send SMS. We will provide an update as soon as one is available
Jun 5, 2026, 1:38 AM
May 7, 2026, 7:10 PM → May 7, 2026, 9:20 PM · Cape App
Resolved
This issue was resolved in the latest App Store release. If you are an iOS user experiencing crashes during sign up, please update to the latest version of the Cape app.
May 7, 2026, 9:20 PM
Investigating
We are currently investigating an issue in the iOS app that causes the app to crash while onboarding new port-in customers. Our engineers are working on a fix.
May 7, 2026, 7:39 PM
Investigating
We are currently investigating an issue affecting port-in customers on the latest iOS release. Impacted users are unable to complete activation — both via the web and in app signups.
May 7, 2026, 7:10 PM
Apr 27, 2026, 3:49 PM → Apr 27, 2026, 5:31 PM · Network
Resolved
This issue has been resolved.
Apr 27, 2026, 5:31 PM
Investigating
We are still investigating.
Apr 27, 2026, 5:15 PM
Investigating
We are currently investigating an issue affecting the delivery of inbound MMS messages. Customers may experience MMS messages not being received during this time.
Our engineering team has been engaged and is actively working to identify the root cause.
We apologize for the inconvenience and thank you for your patience.
Apr 27, 2026, 3:49 PM
Apr 23, 2026, 3:02 PM → Apr 23, 2026, 3:02 PM
Resolved
This issue has been resolved.
Apr 23, 2026, 3:02 PM
Apr 20, 2026, 11:04 PM → Apr 21, 2026, 12:25 AM · Cape App, Network
Resolved
This issue is now resolved. Messages are being delivered successfully through Last Mile Encryption to the Cape app
Apr 21, 2026, 12:25 AM
Investigating
Engineers are currently working on this issue
Apr 20, 2026, 11:52 PM
Investigating
We are investigating an issue where iOS users who are using Last Mile Encryption and have opted into "All Messages" may not receive SMS through the Cape app. Group messages are working properly. Engineers are aware and are working on a fix.
Apr 20, 2026, 11:04 PM
Showing the 10 most recent incidents. View full history →